thumbprintsnow

Amazon allows customers to track deliveries via text message. It’s a simple tool to integrate with CRM solutions and gives customers another channel with which to interact with you and your brand.

Using the same tool, wine e-commerce sites can:

• Automate shipping notifications;
• Receive quick responses from customers who, at the last minute, want to change delivery dates;
• Minimize costs associated with return deliveries;
• Activate customers into a 100% permission-based mobile promotions list.